Privacy Policy For Our Touch Master CNC Tool Sensor Website
Effective Date: January 1st, 2024
Touch Master respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy for our Touch Master CNC tool sensor website explains what information we may collect when you visit ToolEye.com, place an order, contact us, or otherwise interact with our website, and how we may use and protect that information.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us when you place an order, submit a contact form, contact us by phone, text or email, request support, or otherwise communicate with us.
Depending on how you interact with our website, this information may include your name, company name, email address, phone number, billing address, shipping address, order information, and any other information you choose to provide.
When you make a purchase, payment information may be collected and processed by our third-party payment processor but we don't receive or store your complete credit card or payment account information.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.
This information may include your Internet Protocol (IP) address, browser type, device type, operating system, referring website, pages viewed, time spent on the website, approximate geographic location, and other information about how visitors use our website.
We use this information to better understand how people use our website, improve website performance, troubleshoot technical problems, and improve our products, services, and marketing.
Cookies and Website Analytics
Touch Master may use cookies and similar technologies to help the website function properly, remember visitor preferences, understand website traffic, and measure the effectiveness of our marketing.
We may also use third-party analytics services to collect information about how visitors interact with our website.
Google Analytics
We use Google Analytics to help us understand how visitors use our website. Google Analytics may collect information such as the pages you visit, how long you spend on the website, how you arrived at the website, your browser and device type, and general geographic information.
Google uses this information to provide us with reports about website traffic and visitor activity so we can improve our website, products, and services. Google may process this information in accordance with its own privacy policies.
Google Analytics uses cookies and similar technologies to collect certain information. You can control or disable cookies through your browser settings. Google also provides tools that allow users to opt out of Google Analytics tracking.
Most web browsers allow you to control or disable cookies through your browser settings. Disabling certain cookies may affect how some portions of the website function.
How We Use Your Information
We may use the information we collect to process and fulfill orders, communicate with customers, provide customer service and technical support, respond to questions and requests, process returns or repairs, arrange shipping, maintain business records, improve our website and products, prevent fraud or misuse, and comply with legal or regulatory requirements.
We may also use contact information to follow up regarding an inquiry, order, repair, warranty issue, or other request you have made.
We may also use your contact information to send you news, product information, special offers, or other marketing communications. You may opt out of these communications at any time.
How We Share Information
Touch Master does not disclose personal information to third parties except as reasonably necessary to operate our business, provide our products and services, process transactions, or comply with legal obligations.
We may share information with trusted service providers that assist us with services such as website hosting, payment processing, order fulfillment, shipping, website analytics, email communications, accounting, information technology, and other business operations.
These companies may only receive the information reasonably necessary for them to provide their services.
We may also disclose information when required by law, court order, subpoena, or other legal process; when necessary to protect the rights, property, or safety of Touch Master, our customers, or others; or in connection with a merger, acquisition, sale, restructuring, or other transfer of some or all of our business assets.
Payment and Shipping Providers
When you purchase a product from Touch Master, certain information may be shared with payment processors, banks, shipping carriers, and other service providers necessary to complete your transaction and deliver your order.
These third-party companies maintain their own privacy policies and data-security practices. Touch Master is not responsible for the privacy practices of independent third-party service providers.
Data Security
We take reasonable administrative, technical, and physical precautions designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted through our website or stored electronically.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business and transaction records, provide customer service, comply with legal obligations, resolve disputes, and enforce our agreements.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
Your Privacy Choices
You may contact us to request that we update or correct personal information you have previously provided.
Depending on where you live and applicable privacy laws, you may also have certain rights regarding your personal information, which may include the right to request access to, correction of, or deletion of certain personal information.
To make a privacy-related request, contact us using the information listed at the bottom of this Privacy Policy. We may need to verify your identity before completing certain requests.
State Privacy Rights
Residents of certain U.S. states may have additional rights under applicable state privacy laws. These rights vary depending on the state, the type of personal information involved, and whether the applicable law applies to Touch Master.
Where required by applicable law, we will honor qualifying requests regarding personal information.
Children's Privacy
This website is intended for businesses and adults and is not directed toward children under the age of 13.
Touch Master does not knowingly collect personal information from children under 13. If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete that information.
Third-Party Websites
Our website may contain links to websites operated by other companies or organizations. Touch Master is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Visitors From Outside the United States
Touch Master is located in the United States. If you access our website or purchase products from outside the United States, information you provide may be transferred to, processed, and stored in the United States or other locations where our service providers operate.
Privacy and data-protection laws in these locations may differ from those in your country of residence.
Changes to This Privacy Policy
Touch Master may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, or legal requirements.
When changes are made, we may update the Effective Date shown at the top of this page. We encourage visitors to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or how Touch Master handles personal information, please contact us:
Touch Master
1825 W. Grand St.
Springfield, MO 65802
Phone: 417-860-8302
Email: sales@ToolEye.com
Website: ToolEye.com