Frequently Asked Questions – Omron Touch Sensor

Frequently Asked Questions - Omron Touch Sensor

Frequently Asked Questions

Which CNC Machines Are Your Touch Master Tool Eyes/Touch Sensors Compatible With?

Our ToolEyes are designed to fit Mazak, Hyundai-Kia, Mori Seiki, Okuma, Doosan, and many other machines with FANUC controllers.

To learn more about the technical specs please visit the LS05 Product Page and the SL04 Product Page.

What Is Your Same Day Shipping Cut Off?

Place your order by 4:30 PM CST (online or by phone), and we’ll ship it out the same day.

Where Can I Find The Tear Sheets With The Dimensions For Each Model?
How Can I Determine Which Model I Should Order?

Visit our Compare Models page for more details.

How Does Your Lifetime Warranty Work?

The lifetime warranty is $200 per Tool Eye and it is assigned to the serial number of your unit at the time of your original purchase.

It covers all repair costs for life, but it must be purchased with the Tool Eye. It cannot be added later.

The lifetime warranty is tracked by serial number and can’t be transferred to other units or previous purchases.

Visit our Lifetime Warranty page for more details.

How Do We Send In A Damaged Unit To Be Repaired?
Why Are Your Prices So Much Lower Than Omron OEM Units?

We are a family owned business with low overhead.

We don’t spend a ton of money on ads or outside assembly.

Everything is built and tested in-house, so you get a top quality Omron Touch Sensor without the inflated price.

How Quickly Can We Receive Our New Touch Master Tool Eye?

We keep all our models in stock and ready to ship.

If you order by 4:30 PM CST with Next Day Air, then you’ll have it by the next business day.

We’ve proudly never run out of inventory since 1995.

I Still Have A Question That Wasn't Covered Here.

Visit our Support page or Contact Us for any additional questions.

If enough people ask us the same question, then we'll add it to this page.

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